Car Hire in Las Vegas from £15/day - Search for car rentals on KAYAK (2024)

I’m currently trying to have the charges to my credit card refunded. I used a card that is only digital and they refused to accept it since they don’t have card machines that take chip/tap payments. As of now I have paid twice. The employee was rude and not helpful with understanding their odd pick up process. I’ve never had to go out into the lot and pick a car I wanted and just jump in and drive off. It was easy but confusing and had to get someone from the car return area to assist me. The car was not in the best condition as far as cleanliness. The interior of the windshield was dirty with smudges and I ended up going to a car wash. Normally I would just clean the windshield myself but as a traveler the cost of winded, towels and the fact that most of it would be wasted was just as cost effective as a basic car wash. Knowing how this works now I would use fox again but I will not accept another car that had visibility issues from a dirty windshield. If customer service was good and the process explained thoroughly it would have been a much better experience. As of now I’d give it a 2 out of 5 ….. you get what you pay for.

Pros:

Check-in was bad. Took to long. Agent tried to update us too much. Turn-in was excellent.

Cons:

Make the check-in faster without trying to sale more upgrades.

Cons:

i would rent from them again, very pleased with everything

Pros:

no

Pros:

They were a lot of help.

Pros:

Easy drop off and pick up

Cons:

Great experience, reviews say it’s far from the airport but if you know that going in, it’s not bad

I enjoyed the rental simple and fast. I had to cancel at the last minute but had booked based on previous positivity. Will try another time.

Good

I want a refund already messaged Kayak since I didn’t have a phone number. Never got a rental car because they texted me right before I got there they didn’t have one

They overcharged me. Not cool!

Great costumer service and quick with check in/checkout.

they did not have the car i was supposed to get, and then I had to upgrade twice and the car I got was simply awful

Booked a car due to having to leave because a family member died. Looked all over Fremont street. Finally found it. Waited for 20 min because they were on break just for them to tell me they didn’t have any cars or my rental available and said I needed to call around for a new one.

A rep called me from the initial pickup location (Marriott on Rampart, LV) the day before and informed me there were no cars, and that I had to find a place with a car by calling the res number. A car was found 12 miles away - which wasn't too bad - but I was charged more for it because of the pickup location change, of which I had nothing to do with. Everyone tells me a different story on who to call to get that rectified. And the Centennial location JUST happened to have ONE car available, and only because I got there just after they opened. This is not the first time, even as a Gold member, these locations did not have a car, despite weeks-ahead reservations. And it's not the first time I was asked to do a job that was clearly a rep's job, not mine. And, it's not the first time I had to spend time getting a payment amount squared. Hertz, like a few other car rental organizations, need to make their processes AT LEAST acceptable.

Car wasn’t ready when I arrived.. it’s not even at the location I have to go to other locations to pick up the car because the driver called off so they don’t know what time the car will arrive so I drove there myself to pick up the full size van

Dealing with the agents and the speedy service, nice vehicle.

Way more money then quoted

There was nobody at the desk to pick the car up from after we had reserved it online. Hotel staff gave us a number to call, and they did not pick up. We waited 30 minutes and after nobody showed up we left. Worst rental car experience I’ve ever had

Pickup was smooth and William at the drop off was great!

Great and i will go with them again. The workers were very friendly and respectful. Great people.

Pros:

I felt like I was being discriminated. Since I got there I asked the employee if he had any car is available. The employer response we are all sold out. Then I checked on the garage there was a couple of them. I asked him if he could let me rent one of them and he’s like yeah and he gave me a very high price! He knew we wasn’t going to say no to that price! 250$ a day!!!! Then i book online and it was 110$ !!! I couldn’t believe him!

Cons:

Fire him! Bad service!

Pros:

everything was as expected

Cons:

The windshield was cleaned very poorly, and when the sun hit it right, the view was very obscured by streak marks etc.

Pros:

Checkin clerk was very friendly and gave us maps to help us navigate around. Choice of cars was good

The gas gauge in the car didn’t read correctly leaving me stranded in the middle of nowhere.

Truck was ordered a week ahead. No call no email no communication at all to let us know that it would not be available when we arrived to pick it up. So when we arrived to pick it up at that time, they told us that it was broken and not available. Staff truly didn’t care. After an hour and a half wait we were offered a compact SUV at same price as premium premium truck. No suggestion or offer to reduce price to appropriate price. We walked. Staff truly did not care.

Overall, it was fine. My only complaint was that I paid for them to fill up the tank upon return. I was led to believe they would fill to the point of fullness and only charge me for that. We got so close to empty that I went ahead and filled up to that point, and then got charged for it anyway. The tank was only HALF full when we picked up the car. So, by the end of the day we were hovering on fumes. That's why I went ahead and filled it back up to half, thinking that I wouldn't then have to pay any gas fees. I think it's ridiculous to be given a car with a tank that is only half full, and then be told that I should return the car with an empty tank and then they would charge me to fill it back up to the half way mark. Isn't that taking quite a chance, to simply HOPE that you don't run out of gas on the interstate one mile away from the rental? Every rental should always have a mostly full tank - or else you should only be charged for the actual gas they have to pump in at the end of your trip. It's insane that I should just hope and pray I don't run out of gas in order to avoid paying for gas that is literally already in the car when I return it.

They had me renting a car that was 55$ cab ride from the airport. When we arrived they did not have the car I had reserved. I was upset and she said they never have that specific car at this spot and it’s only ever at the airport. They tried putting me in car that was not comparable but I was still expected to pay the premium price. We went back to the airport only to find out we were now on the DO NOT RENT TO!! We ended renting from SixT and they were a lot more helpful! They didn’t lie to us and it was way cheaper. Enterprise and eat 💩 and live!!!!

I am very satisfied with the car rental

Car was in a bad shape. Vibrating etc. not that much to switch the car but very uncomfortable.

I wish the company didn’t do a bate and switch not having the car I rented…..

Great service all around!

Notification of no shuttle to or from airport/off site car rental area.

Enjoyed the hire

Terrible customer service.

I didn’t like the fact that when I booked it, it gave me the option to use affirm lay but when I got to the counter I was told I needed the credit card from which I booked it.

Cons:

Had booked car for date at 7pm. Since we picked up car at 829pm, the paper showed that information. We asked the man at counter about when we need to return. He said it's 24 hours so that it will be 829pm. When we pick up the car and asked the lady at the pickup counter she said that it was what was printed and that it was 7pm return. We mentioned how the man had explained about 24 hours but she again said that what was written was that 7pm pick up time that was the one they look for and that ii need to go back and change that information. So we did went back and that man then said he will take care of us and the lady later. He reprint the form with the new pickup time as 829pm. So if we did not go back for the change and had return Ed the car after 8pm, will we be charged extra?.

Pros:

Nothing

Cons:

They didn’t have my vehicle but I still got charged. I want my money back

Pros:

Friendly staff

Cons:

Honesty , we were waiting for nearly 2 hours and eventually had to take a different vehicle from the one advertised.

Pros:

No lines and waited for just a little bit while the line next to their counter was really long just another well know car renta center. So I was fortunate and in a hurry.

Cons:

Overall experience was excellent. I will use again next time.

Pros:

That I got to extend my rental without waiting in a line for 30 minutes

Cons:

Honestly your wait time in line is ridiculous you lost a lot of customers this weekend, having a reservation doesn’t work at all because you get there and get told it’s 40 to an hour wait to get your vehicle.

Cons:

Kayak offers one price, got there and they charged 200$ more and held double the amount.

We waited in line for 3 hours. Then they refused to take our credit card because it didn’t look like a credit card. Ultimately they agreed to try it and were surprised to see it worked (which is insane by itself). When we received the car (a convertible), the roof wouldn’t open so they offered us a replacement with a fixed roof, which to us made no sense. We asked for a refund and hopefully will get it. Never booking with Avis again.

Our final destination was Park city, Utah where snow tires would have been very nice and safer for our travels. We had several slipping issues but we over came them.

its all awesome! 😎 EXCELLENT! very easy and convenience! thnks AVIS

Priced right with no hidden fees, good efficient and reliable car Easy pick up , return and payment

Not good! After checking to make sure they had a shuttle from the airport, they failed to mention that they close at 4 PM. My flight didn't arrive until 6 PM. I proceeded to the Airport Rental Center AVIS counter and was told that they do not honor offsite contracts even though they are the same company. I rented a vehicle from them as I need to get to my final destination, however, the price went from $58.00 to $285.00.

The car was great, the price was okay better than other sites, but we waited an hour and some in line to pick up a car for which we had a reservation.

Everything was great until I got the bill through email. There were extra fees and charges that were not explained. It ended up being twice as much as what I thought it would be.

All good, may be cleanliness of the car could have been better and the insurance is too costly and I paid too much for Gas though there is 45% of Gas still on the car.

We had late arrival and they were closed. How can you be closed in Vegas!

Gasing up the car on return was not properly explained . Was charged for fuel twice , I filled up the car fully on return and was still charged for fuel on the final bill . I will be requesting a credit on that .

Very good.

Booked it with the price of $220, after they added all their fees and extras it was $500. I told them I booked insurance through kayak and the guy checking me in lied and said I was signing to confirm that insurance and he was actually charging me an extra $100 for supplemental insurance. If you book with them, don’t let them rush you through checking in and don’t trust what they say for face value. Stop and read everything and ask to see detailed charges before accepting the keys.

I bought the insurance when booking the car, which was through a third party, but have since been told that it's best to purchase it from Budget when picking up the car. This ensures that coverage is adequate.

The car was returned with a full tank of gas, as confirmed by the Budget associate. However when I reviewed my emailed receipt, I noticed I was charged the refueling fee. Contacted Budget customer service, and they quickly agreed to refund the overcharge.

Very nice customer service thank you

Maybe put it more clearly in the conditions that the car can only be driven in certain states

Worst customer service at the final pick-up location we’ve ever experienced. It makes me boil in anger thinking about it right now.

I got charged an extra 200$ after i left. after i confirmed price when dropping off the car.

Vehicle description could have been more accurate. Reservation stated Ford Transit. Vehicle available was smaller passenger van.

ok

Poor service,dirty car, scam artist,

Tried to charge me double for no reason

Great customer service I’ll be renting from thrifty again!

There was a 2 hour wait for a car once we checked in. Decided to rent elsewhere.

Perfect services all together

Great experience. Thank you

OK

Lights to mark the entrance. But overall it was great.

The fact that they lie to sell you insurance and they won’t take no for an answer is annoying when I know I have full coverage with the credit card I used.

Would never recommend ACE to anyone going to Las Vegas. Not only is the facility in the back of an unlit/unsafe area, the staff was completely unprofessional. When I asked why I need to pay $500 upfront for a $40 2 day reservation, no joke the guy looked at me and says, "in case you smoke in the car". I have NEVER paid a deposit on a rental car in Las Vegas or anywhere for that matter. The staff unfairly profiled me when I don't even smoke. Let it be know, I instantly walked out of there and paid Uber instead.

Have the car we ordered clean and ready

Late flight got in at 1am. Had to wait in line for over an hour to check in for the rental car. When we finally got checked in, we had another 30 minute wait while the car was cleaned

Pros:

yes

Cons:

price

Cons:

Our plane was delayed and by the time we arrived at the car rental place it was closed. We called the number and it was closed too. We had to call an Uber to get a ride to our hotel.

Cons:

So expensive. Outrageously expensive for a basic car for two days.

Pros:

Check in and check out was great

Cons:

The car was small and cheap. Could hardly get in and out of it it set so low.

Pick up was slow because they only had one employee working but she worked hard to get the job done quickly, was professional and the process was smooth. Car was ready and cooled off waiting for us - since it was 111 out that was really appreciated! Drop off after hours was easy and we simply walked across the street to catch the free shuttle to the airport terminal. Great value for the money - I rented a full size suv for the price of the compact with the competitors. I’d rent from them again!

all is well

I arrived 10 minutes before posted closing time and they were already closed so could not get my rental for the day

Had to walk some distance to their facility. (It wasn't located at the airport rental car facility.) Then, I had to spend too long looking for someone to help me get the car. Finally, they tried to charge me more than the agreed upon price. (They ultimately agreed to charge me about what Kayak had quoted.)

Line was very long and not enough counter staff to speed process up.

Price was great. Car was newer and clean. Staff was friendly.

Pros:

Fictional low prices. At least they didn't charge me, I think.

Cons:

I didn't like having to find a rental in the middle of the night. They work with these booking agencies and airlines but they don't work when flights are late. The other major rental companies were open. Thankfully Fox car rentals was open, with very reasonable rates, especially since I needed a car on the spot without a reservation because economy failed me. Fox was good. Economy will never get my consideration, let alone my business.

Pros:

That I didn't rent the car what didn't you like

Cons:

Everything that was on the Internet was not with was at the car rental place terrible service Internet wise and car rental wise

Cons:

I was charged WAY more than the originally quoted price on the website. The guy at the at the rental desk when I went to pick up hassled me about insurance, and let me believe that when all was finally said and done (an hour later) that the price difference didn't actually end up being much more. In reality it was $230 over the original quote, more than twice what I had planned. He also claimed that he upgraded me to a "luxury four-door vehicle" because it was my birthday, but I never reserved a 2-door compact to begin with. It was all sketchy from the beginning. I had problems adjusting my reservation to make it longer (8 days) once it was booked. It was really difficult to even find a number to call to talk to an actual person. I had problems with email confirmations. I had to take two shuttles to get their Las Vegas rental center (which isn't recognized on GPS, by the way, and goes by the name of Verve). The only nice thing about this was the car -- I liked what I drove, and it was clean -- and the shuttle driver was very nice. Even so, I will never book with Economy again. The hidden costs and extreme difference in quoted price vs. actual price was absolutely infuriating.

Pros:

Car was small Car was dirty I had a 7 am flight and there was no shuttle service available before 7 am. So I had to pay for a taxi too.

Pros:

Economy Las Vegas rental car was far and a way the worst experiences I have had with a rental agency or any company for that matter. They were embarrassingly slow, rude and incompetent. I have traveled with business for over 20 years and they win the prize.

Pros:

The shuttle driver to and from the airport was very nice.

Cons:

Our rental did not come with a license plate. It had a registration card in the front window but that didn't stop the police from pulling us over for not having a license plate. Also the car I booked was through economy renta but was outsourced to verve rental which I have never heard of. They wanted put a hold on my credit card for way more than my actual rental cost which I was not aware of at the time of booking.

There were soo many hoops to jump through as an international renter which were never detailed upon booking. I did not have a US telephone number which meant that they couldn’t send me a verification text message. They insisted I walk to a gas station and buy a SIM card which is totally unacceptable. I ended up buying an eSIM with a digital US phone number only to then be told it won’t work. I cancelled my booking there and then but am still yet to receive my refund a week later.

Staff was great and the car was just right for the occasion

Great staff and service. Car smelled like wet dog. We stopped at an auto parts store and purchased some air sanitizer to help get rid of the smell. My friends were getting nauseous because of it. And we could not use the A/C because it made it worse. Luckily we didn’t have to drive far when we were in the car.

$500 deposit on credit card required. Only allowed to go to specific states. Was not aware of either of these when making booking. Facility was dirty and run down. Chipped, dirty tile, sloppy paint job. Customer service was poor. Employee was difficult to understand because he was speaking so quickly. Had to ask him to repeat himself 3-4 times during the basic conversation. I selected “rental agency’s choice” for my car. They told me I would be in a minivan then tried to upsell me to a Nissan versa. I declined. They gave me the keys and sent me outside without telling me where the car was. Told me to hit the lock button and find it myself. Went looking for my mini van. There wasn’t one in the parking lot. Came back inside and the employee pointed towards the corner of the lot where I saw a versa. At this point I realized they’d given me a versa and never had a mini van available. It had only been offered in an attempt to upsell. The car had scrapes on the bumper. It smelled like cigarette smoke and the windshield was visibility dirty. They also sent an extremely confusing series of charges and invoices after I returned the rental. Ended up having to pay $90 for gas. It also appeared I’d been charged $400 but they were actually returning the deposit. Got two separate charges for the gas so maybe they charged me twice. I tried calling them multiple times but their automated line say to email. I emailed this morning and haven’t heard back yet. I will not be renting from this agency again. They were the cheapest but everything about it felt very sketchy and unprofessional. I’ll pay 20% more to avoid dealing with this company again. I was especially nervous about renting a car that came with scratches and a cigarette smoke smell because I didn’t want to be charged for the prior renter’s infraction. The bigger agencies would never send a car out like that.

It was so nice

Good experience

I would not do this again. Car was not clean, tank was only half full, we had to ride multiple shuttles to get to the lot and back to the airport, the pick location was in a trailer that was unclean and disorganized.

Not enough staff at pickup, waited over an hour. Was not told in advance there would be extra fee for taking car out of the state. That is deceptive.

Every customer in the building had an issue with their rental in one form or another. Lost reservation and no car were common themes. For me they wouldn’t accept my military ID citing “why isn’t your husband with you? How do we know you’re still married?” After calling an Uber to get me, they decided to rent to me because I was using an amex card. It was a ghetto experience and not worth the $30-$50 savings. Go with a name brand company.

I never got the rental car as I was mislead regarding insurance . I have requested a refund

Staff was terrible at Las Vegas. Office was filthy. Rental car was filthy.

I got to the easirent location listed- which said it was at Harry Reid Airport- it was 10 Miles from there ina. Dusty field and a temporary mobile home. The workers were so worn down, and just used to screwing customers, and one nice lady was so tired and on the verge of a heat stroke. The original price was 160 on Kayak, and the whole process was so frustrating. Allegedly the “out of state fee” was $25 per day, which increased my total to $260. I was frustrated at this point and tired, and I said ok. As we were about to finish the gentleman told me I also needed to give a credit card for a $500 dollar deposit- again, figured it would be refunded when I returned it. I went to the car, and was unpleasantly surprised to find the car very dirty, with marker still written on the windshield like it came from an auction lot. The inside smelled terrible. I left and am driving down the freeway, and find the front lights don’t work. I turned around and went back and asked for my money back- which was obviously met with resistance. I spent an hour trying to get my money back, and ultimately the lady helped but told me it would be a surprise if I get the money back since it’s through Kayak. I did get the deposit refunded. I went to Budgets website while waiting and rented a nicer car, for 30 less dollars. Go to the big name places, guys. This place is a rip off!!!

Cons:

More options on vehicles

Pros:

Car was not ready when I arrived at pick up and the desk personnel dis not communicate that to me, since I was traveling with my family....I took them to the garage area and waited over an hour for a replacement vehicle. CARLOS a manager there found us a replacement car and gave us free gas for our trouble as well

Cons:

Have cars available or tell customers that they are not available when I check in

Cons:

We had to reschedule due to our flight being cancelled because of the storm that smothered the Northeast. Neither the customer service rep nor 3 different managers were able to honor our original rate, and could only offer a rate double what we had been quoted. Went with AVIS and we weren't disappointed.

Pros:

Rep was kind and professional.

Cons:

Due to financial reasons we cannot have a credit card. After we reserved online we tried to pick up the car and couldnot because we only had a debit card.

Pros:

The rental transaction was fast and professional. I hadnt specified hybrid but that's what they gave me. Great car, economical and quiet.

Pros:

Yes

Cons:

Don’t overbook the reservation and let the customer immediately if they don’t have cats available

Pros:

Staff was great.

Cons:

Drop off was a bit difficult but the lot that you drop off in had construction.

Cons:

they cancelled on us and said they had not vans

Pros:

supper friendly

Cons:

if they had more branches accross the us..

Pros:

Pleasant customer service agent The rental company loaned us two coolers for use during van rental period without charging for them

Cons:

One of the seatbelts in the front row of the van was not working and self released a number of times, putting the passenger at risk. By the time we noticed it was a repeating failure, we were too far away from the rental company to return to exchange for a safer van. We were able to rearrange seating to ensure all our passengers safety.

Pros:

Price

Cons:

Staff not very helpful and didn't provide good customer service. Everything seemed an effort.

Pros:

Comfortable car, smooth easy return at airport

Cons:

I thought a spouse was automatically insured on a car in Nevada but it wasn't. This meant my wife couldn't drive, unless we paid about half again of the rental price, which was limiting.

Pros:

William and Ali were courteous, friendly, and helpful in explaining all the important details!

Pros:

The best rental experience ever. They are a very proactive company and made sure knew what I needed before I needed it.

Cons:

Nothing. They were truly amazing

Pros:

Nice Audi that drove great. In-car Wifi didn't seem to work, but wasn't a deal breaker. Workers were courteous and professional.

Cons:

Had some trouble with app in getting started, but the Silvercar representative was helpful. Seems to have only one employee who takes care of checking in/out car and running the shuttle. Could be inconvenient during peak times.

Pros:

Thought I try out this service, considering it's a luxury rental and they had a promo for first time renters. Went better than I expected. Great customer service, Rommie waited for me to get off the bus at the RentACar and helped me into my audi A4 quick. Easy, no hidden fees, everything was upfront on the app. The drop off was easy too, Jonny got me to my bus stop after checking in the vehicle, again they were fast and made it super easy. No lines, no service table, just get picked up and dropped off. You get what you pay for, great brand spanking new car!! Will definitely rent again!

Cons:

None